I have had my sansa fuze for about 4 months now. I baught it when i was home on leave from my tour in Iraq. Within in the first week of being back the screen just went white. I have a “crystal” plastic cover over it so it doesnt get damaged and i dod not hit it on any thing. The funny thing was that it still played music as normal. I contacted the user support and got several emails, non of which helped in the slightest bit. i did however fallow the direction containe din these emails and formated my device, but i was stupid enough to do so with out reading the version before hand. so now i have downloading the version one and going to put that on and HOPE that it helps.
I was curious of any one else had the same issue or not or had any ideas that may help a brothr out. I appreciate any and all responses.
i downloaded botht he V1 and V2 firm wares and neither worked. I also downloaded the firmware updater from sansa.com and it wont install properly. I am at a complete loss for what to do next. I hope some one has an idea, at ths point i just want it to work.
Message Edited by gren71 on 01-02-2010 02:37 AM