I noticed that my SanDisk Mp3 Player became partly black after a run. The blackness was at the top right corner of the screen (where the battery meter is located). After a while the blackness “spread” towards the top left screen and then to the whole screen. Now I can’t see anything, except the “connected” message if I really look into it when it’s charging. My computer recognizes it, but I can’t seem to navigate its menus.
I bought it less than an year ago from Amazon. Should I call tech support after I try to reset it and update the firmware?