Sansa Fuze+ is frozen with volume screen up

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1

My Sansa Fuze+ has had some problems in the past, like the fact that it would sometimes randomly freeze on one note on a song for a really long time, but I could always just wait a bit and turn it off and it would be fine when I rebooted it.  But as of a week ago when I turned it on the volume control image was up, and I couldn’t get it to go away or respond if I did use the volume control, nor could I play any music.  And then half the time it doesn’t turn on anymore when I try to turn it on, and when it charges it occasionally just seems to shut down now and then and never even charges completely - and when I unhook it all I can get 98% of the time is just the frozen screen with the volume control.  

Is there any way to fix this?

2

Especially if the volume (speaker icon) is showing on its own, it sounds like you may have a hardware issue. Check if the two volume buttons are moving freely. Give each one a gentle press, and see if you can feel each button move smoothly.

If there is any abnormality there, the Fuze+ is covered for one year in the US, two years in the EU. For US support, give them a call at 1-866 SanDisk for assistance.

Bob  :wink:

3

Check if your fuze+ Firmware is up-to-date.

u can update it from here if its not up to date:

http://kb.sandisk.com/app/answers/detail/a_id/5317/kw/

if its the latest version then try Resetting the player by pressing the power button for approx. 20 secs.