unlike most of the folks on this forum whose Sansa Express’s won’t turn on, mine has developed a problem today where it won’t turn off. Actually it does appear to turn off, for just a moment, then turns back on. It had been working great since I got it 3-4 weeks ago, then today it’s gone haywire.
I’ve done the following to tshoot this:
1)updated to latest firmware version
2)tried holding the select + volume up buttons for 30+ seconds
3)tried with and without a 2GB microSD card (Adata brand)
Is there anything else i should try before calling support?