Sansa clip

Hi,

I bought a new sansa clip 4 GB. 

  Is there supposed to be a CD inside that will install the software. Because there was no CD in mine. (It says on the we site that the CD is included.)

  I am having few probles wth navigation buttons. The UP button (the play button) has to be pressed hard to get working. Is any one having this issue.

  I have been charging the battery for 15 mins. Once i disconnect from PC the battrey indicater suddenly drops by lot after few mins. why?

  Is there anyway to reduce the volume more because the volume is really high at the lowest.

Thank You.

I understand that the CD only comes from the ones purchased at Best Buy and is put in by them.  I got mine from amazon and it didn’t come with one.  I also don’t need it.  15 minutes is insufficient to charge your clip.  I should take 3 - 4 hours for an initial charge.  There should be a loudness setting under system settings.  Mine was set to loud when I first got it.  I reduced it to normal.

Also be sure to update your firmware.  Mine came with a rather old one.