Sansa Clip Firmware Update

@andyclass wrote:

Am I dreaming or is this a REAL customer service which REALLY cares about solving their problems and REALLY wants to improve their product experience ? :manhappy:

I’ve eventually found the amazon of MP3 players customer care.

Well, all I can say is thank you, thank you, thank you.

At last, a company understands that putting money in taking care of customers WILL in the long run bring even MORE money in the company’s wallet…

 

Thanks again, I have updated my Sansa clip firmware today, thanks to your childishly simple instructions.:smiley:

 

Works perfectly ! :smileyvery-happy:

This can’t be said enough. I’ve had a Fuze for awhile and just bought an 8gb Clip today.  Great sound quality and product support. Terrific price and value.

Now, can we please have 16gb and 32gb versions of the Clip and Fuze? Pretty please… 

@robisan wrote:



This can’t be said enough. I’ve had a Fuze for awhile and just bought an 8gb Clip today.  Great sound quality and product support. Terrific price and value.

 

Now, can we please have 16gb and 32gb versions of the Clip and Fuze? Pretty please… 

  I agree that a higher capacity Fuze would be awesome. My 4GB model, even with a 16GB card, still wouldn’t hold my entire collection. Since I use my Clips as my portables, my Fuze is my home player, with much more memory. Given that, I have music on it that I don’t necessarily listen to every day or even every week. :wink:

As far as Clips go, I personally am content with 8GB for my music Clip. It’s a great size, where I can be content shuffling it , knowing that I won’t need to skip any of the 1,475 songs. :smiley: My old 2GB Clip, I have left just under 1GB of music on there, and the rest is now for podcasts, etc. The refresh time is lickedy-split when adding them and deleting them, and there’s still music left just in case I don’t have the other Clip with me. :manvery-happy:

same issue here!

takes about 15-20 seconds to boot with about 700 tracks loaded.

before the upgrade it only takes 5 seconds for the boot.

also i encounter strange flac hicups in playback.

before the upgrade, the clip worked perfect!

Where can we find some older firmware ?  

Lateredit:

So i found a bug. The clip was loaded with about 700 ogg tracks, 50 flac and a couple of mp3’s.

Formatting the clip solved the loading issues.

Also after i loaded my clip with mp3 files, the loading times are still fine.

So there must be an issue with reading vorbis tags in latest firmware? 

Message Edited by icsterm on 03-04-2009 11:00 AM

I hade a more early version like: 1.01.11 i think… but im not sure… When i looked at the display it was sharper colors on it and brighter display, or maybe thats just an illusion i have.

I hade a more early version like: 1.01.11 i think… but im not sure… When i looked at the display it was sharper colors on it and brighter display, or maybe thats just an illusion i have.

@alohamora wrote:


@ninis wrote:

Yeah, i have it on 100% right now but i am not sure if it is that bright that it were before, hope you understand.

 

Thanks for the fast reply

 

Ninis


 

I have .30 loaded on one clip and .32 on another. I set both to 100% brightness and they look the same to me.

 

 

I hade a more early version like: 1.01.11 i think… but im not sure… When i looked at the display it was sharper colors on it and brighter display, or maybe thats just an illusion i have.

@miikerman wrote:
Try upgrading again/re-formatting?  My Clip takes around 5 seconds with the upgrade.

My 8GB Clip is almost filled (all mp3 files). I’m in MTP mode. Prior to the upgrade my startup was only a few seconds as well. However, after loading the latest firmware I am seeing startup time in the 25-30 second range. A re-flash of the firmware didn’t change anything. Shutdown remains pretty much instantaneous, and I’m having no problems with the operation of the Clip once it has started up.

Its painful but reformatting and reloading the content may fix this problem entirely.

Reformat using the devices Format Command under settings.

Thanks! A reformat and reload got the startup time back to where it used to be.

My Clip has NEVER started as quickly as some of you point out… It takes around 15 seconds. Could that be because I have over 400 songs on it? Would a reformat help?

I don’t think it has anything to do with the amomunt of songs on the player.  I’ve got about 350 songs on mine right now, and it starts right up.

@sasafrass452 wrote:
My Clip has NEVER started as quickly as some of you point out… It takes around 15 seconds. Could that be because I have over 400 songs on it? Would a reformat help?

I have 1,475 songs on my 8GB Clip, and it takes around 4 seconds.

@warrior1986 wrote:
I don’t think it has anything to do with the amomunt of songs on the player.  I’ve got about 350 songs on mine right now, and it starts right up.

The amount of songs matters. 350 is not a lot. The more songs you have the larger the database file that the clip uses to navigate will be, the clip has to read that file and if its big it takes a little longer.

Will it always be limited to 50?  Half the time I don’t know if I should just let it run through the 350+ songs I have (on my 2GB) and “wait” for particular songs I’d want to include on a playlist/go-list or if I should just pick the 50 “all-time personal favourite favourites”.  :stuck_out_tongue:  A GoList capacity of 100 (or thereabouts) would be nice…IMHO.

@waterboyjason wrote:
Will it always be limited to 50?  Half the time I don’t know if I should just let it run through the 350+ songs I have (on my 2GB) and “wait” for particular songs I’d want to include on a playlist/go-list or if I should just pick the 50 “all-time personal favourite favourites”.  :stuck_out_tongue:  A GoList capacity of 100 (or thereabouts) would be nice…IMHO.

It doesn’t have the RAM necessary to really go any higher for the GoList. You can read the many playlist threads to find out how to make a list bigger than 50.

Okay, thanks.  Really, it’s not that big of a deal.  Thanks for the quick reply!  VIVA SANSA!!   :wink:

if you don’t use ratings yet, you could do that for sort of making a playlist. clip has the option in the browser “my top favorites”. don’t know exactly how it works or how many songs it can contain, but it’s sure above 50.

I do use ratings (and I’ve had my Clip for a year or so) but I never thought about that…thanks!

 Yes. I am also having this problem on every FLAC compression setting I’ve tried except for 0. If you set it to 0, it seems to work fine (I have only tested it on two albums so far).

@randomprecision wrote:
 Yes. I am also having this problem on every FLAC compression setting I’ve tried except for 0. If you set it to 0, it seems to work fine (I have only tested it on two albums so far).

It’s kinda silly using FLAC on a portable player unless you’re using it with pretty high-end headphones or an excellent home stereo. The space-to-quality ratio isn’t worth it with normal headphones. I experimented extensively with it, when the option to use it became available.