Hi, I’ve just updated my Sansa Clip + firmware from 1.01.16 (I think) to 1.02.18 and the ‘Volume’ choice for Normal or High setting under the System Settings had disappeared. The volume output now appears to have defaulted to the normal level which isn’t sufficient for my general use. I had mine set to High previously but now have no ability to change it. Why is this? Can I restore this setting/feature?
When you update the firmware, the player will ask you to select your Region. If you chose Europe , there is a gov’t. mandated volume restriction imposed. To get around it, use the option Reset Factory Settings. It will ask you for your Region again. This time choose North America or Rest Of World. Your High volume setting will then be back.