Sandisk Ultra Dual Drive m 3.0 cannot transfer file from mobile phone.

My Sandism ultra Dual Drive m 3.0 just recieved yasterday and after format to FAT32 she can transfer file from Sandisk to mobile phone, But cannot transfer file mobile phone to Sandisk.

Hi @wee,

Please refer link to contact proper support team to help you with trouble shooting steps: https://kb.sandisk.com/app/ask/