SanDisk Sport Clip frozen at logo after firmware update

Help. I have read multiple forums about SD Sport Clip freezing at logo and not showing up as a portable device. I downloaded upgrade.hex and put it into the file, then followed the rest of the instructions on updating. It froze and won’t come back on. I can’t reset player or get PC to recognize player to delete hex file.
What should I do?
Trash it?

Hi @JayG,

Please refer below link to update firmware and check device: