Could you please immediately update or modify your sandisk toolkit so that
a- recognise sandisk extreme ssd’s in raid configuration? eg RAID 0
b- be able to update the firmware of the drives whilst in raid configuration
c- perhaps allow users to select which drive they have and hence most appropriate firmware too.
This will become a big issue especially with enthusiasts.
I currently have 2 extremes in RAID 0. No matter what I do your software does not recognise I have a sandisk extreme ssd (perhaps it looks at control panel info rather than read actual hardware firmware info?) whereas other softwares eg crystaldiskinfo does recognise what I have.
Moving past this first major hurdle to updating the firmware is impossible but even if one looks for a direct approach its not possible. The firmware is not listed or hosted anywhere and since sandisk doesnt even recognise my 2 extreme ssds it wont let me have the appropriate firmware or be able to select what I have and download it manually and apply it directly.
Even if you were able to somehow miraculously go past both of those hurdles it still wont update drives in a Raid configuration.
PLEASE fix this asap and update your toolkit to allow for those options and perhaps offer direct downloads of the firmwares that customers know is appropriate.
And it should be able to do all of the above including update drives in Raid 0 configuration because drives from Western Digital and Seagate are all able to update the firmware of the drives even in raid configuration as it recognises how many is in the raid array and which ones you would like to update. This includes their hybrid solutions such as momentus xt and ssd drives from other manufacturers eg OCZ.
Right now its a nightmare trying to update the firmware on the drives as the only option would be to install windows on another hard drive install toolkit and update EACH sandisk drive INDIVIDUALLY outside of a raid array!