sandisk milpitas ssd 16 kb

Hello, I have a Sandisk 480 GB ssd product. When I turned on the computer in the morning, I noticed that my computer did not turn on. then i noticed that my disk is showing 16 KB. There are many users who encountered this error. but none of them found a solution, is there any solution for this issue? All my information was in that memory… including our wedding photos. My wife will be very angry with me.

Hi @omerbektas ,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:

yes i sent it but still no response. can i recover the data?