Sandisk firmware

[69rixter]

Description: [E:]USB Mass Storage Device(SanDisk Cruzer Glide 3.0)
Device Type: Mass Storage Device

Protocal Version: USB 3.00
Current Speed: Super Speed
Max Current: 896mA

USB Device ID: VID = 0781 PID = 5597
Serial Number: 4C530001170525102524

Device Vendor: SanDisk
Device Name: Cruzer Glide 3.0
Device Revision: 0100

Manufacturer: SanDisk
Product Model: Cruzer Glide 3.0
Product Revision: 1.00

Controller Part-Number: Unknown        

(reported from ChipGenius v4.18)

Been around the 'net" and to Sandisk… anyone know of a site to obtain the firmware for this? Oh…it’s a 256Gb drive. Was the Controller Part number purposley 'unknown"?

THANX:

Rick

[drlucky]

the FW of USB drives are not field FW upgradeable. 

[underdeath21]

if you are willing to take risk…remove cover from flash drive and read controller number from,control chip directly.or use internet to find serial.then donwload firmware using controller number.

[69rixter]

RE:  _ underdeath21 _

_     T _hanx for your response. Ahm… yup, seems the only way to get controller number is to dismantle drive. Just out of curiosity, did you see drlucky’s reply? Well, then, much as I doubt, I’ll TRY to get Sandisk to replace. Wish me luck  LOL LOL:confounded:

[carlajiji]

thanx for your responses.

[MdEasarulSandisk]

Description: [E:]USB Mass Storage Device(USB SanDisk 3.2Gen1)
Device Type: Mass Storage Device

Protocal Version: USB 3.20
Current Speed: High Speed
Max Current: 896mA

USB Device ID: VID = 0781 PID = 5581
Serial Number: 0401A5FBE799E15CC1623B588A8B5B0D99D248F4FFF020D0DDE428137D71A23E9F1300000000000000000000F6C7A309008D14188155810794A830CF

Device Vendor: USB
Device Name: SanDisk 3.2Gen1
Device Revision: 0100

Manufacturer: USB
Product Model: SanDisk 3.2Gen1
Product Revision: 1.00

Controller Part-Number: Unknown

How can I know the controller vendor or part number…?
Please help me…

[ed_p]

Why would you need it?

[MdEasarulSandisk]

Showing no media… In the Device manager

[ed_p]

Try a different USB port, try the drive on a different pc. If still having problems, return it for a replacement.