Sandisk Extreme Portable SSD 1tb model SDSSDE61 not showing any copied files or folders


I just purchased a SANDISK EXTREME PORTABLE SSD - Model SDSSDE61-1T00 as per below link -

I copied files onto it and also used the Sandisk Security Setup software. When I plugged the SSD back into the laptop the next day it shows me that files are present (as per size used) but in windows explorer there is nothing…

I checked and changed the view to show hidden files etc but nothing. I even formatted the SSD and retried copying files on the SSD… Same thing… WHen it is connected it copies and I can see it, but if I plug it out and plug back in everything disappears.

Am using it on windows 11. Do let me know if anyone has any suggestions.

Gregory Fernandes

Hi @gregferns,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for the best assistance and troubleshooting:


Thanks for your reply… Sorry i didn’t update here…
I think the issue was as I was trying to copy files using a script from my laptop folder to the SSD folder…

Now I tried copying the files directly and so far it seems to be working.

Will check more and revert also.