Sandisk extreme portable SSD 1TB error message all 3 6 08:00 47% ¢) FaceTime WED 21 Calendar Camera Mail 2 Clock Maps Weather Notes tv Remi Cannot Use Accessory Extreme 55AE: This accessory requires too much power.

Portable SSD Portable | Extreme | Extreme Pro SSD
1

Hi there, I recently bought SSD to use with my iPhone SE 2nd running iOS16 plug in using Apple Camera usb3 to lightning adapter
iPhone detect the SSD for a while, can copy a few photos and then this message come up

Cannot Use Accessory

Extreme 55AE: This accessory requires too much power.

Even though I plugged another charging cable within the adapter to supply for the power.
Please help ? Do I need to update the firmware of the SSD?
Thank you.

image
image1920×2560 893 KB

2

Hi @Jiem,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for the best assistance and troubleshooting:
https://kb.sandisk.com/app/ask