SanDisk Extreme 4tb not detected by android phone

I have just purchased a SanDisk Extreme SSD 4tb and my android phone just won’t work with it. I already own a 500gb,1tb and 2tb SSD SanDisk Extreme and have had no problems with any of them. If I connect it to my laptop it works but transfer speeds are abysmal. Any answers appreciated.

Hi @ronniebrent,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for the best assistance and troubleshooting:
https://kb.sandisk.com/app/ask

Did you find a solution to this problem? I have the same issue.

Hi,
I have the same problem. I have SanDisk Extreme Pro Portable SSD 4T and I have bought a OTG adapter to connect my SanDisk to my Android phone but it does not work. The phone only shows the next message: Issue with SanDisk USB drive.
Please help! This is really frustating