i just bought a sandisk dual type c drive and whenever i plug it to mm phone and open sandisk memeory zone app it says drive not supported. it works fine on pc and to check its formatted correctly i formatted it to FAT32 since android only recognises FAT32 but still nothing can anyone help me with this
Hi @adityar42069,
Please follow the link below to format your drive in FAT32 file system with help of PC:-
https://kb.sandisk.com/app/answers/detail/a_id/10505
NOTE: Formatting erases all the data saved in the drive.
Have you checked the drive on any other device or a computer? Was it working fine?
Please follow below link to check your dual drive is detected in Windows:-
https://kb.sandisk.com/app/answers/detail/a_id/10
Please follow below link to check your dual drive is detected in Mac:-
https://kb.sandisk.com/app/answers/detail/a_id/13015
If issue persist, please refer below link to contact respective support team for possible replacement : Ask a Question
Hope it Helps!!