i just bought a sandisk dual type c drive and whenever i plug it to mm phone and open sandisk memeory zone app it says drive not supported. it works fine on pc and to check its formatted correctly i formatted it to FAT32 since android only recognises FAT32 but still nothing can anyone help me with this
Please follow the link below to format your drive in FAT32 file system with help of PC:-
NOTE: Formatting erases all the data saved in the drive.
Have you checked the drive on any other device or a computer? Was it working fine?
Please follow below link to check your dual drive is detected in Windows:-
Please follow below link to check your dual drive is detected in Mac:-
If issue persist, please refer below link to contact respective support team for possible replacement : https://kb.sandisk.com/app/ask/
Hope it Helps!!