Sandisk Clip Sport Plus just says refreshing your media whenever you turn it on

I have dragged & dropped some music onto the Sandisc Clip Sport plus - about 6 albums. It’s now saying ‘refreshing your media’, but it’s been doing this for about an hour now. I’ve tried switching it off & then turned it back on & it still says ‘refreshing your media’?

Hi @ema1sunshine,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting: