SanDisk Clip Sport Plus Firmware 2.02 Download and Installation Instructions

Firmware is the software code that powers your Clip Sport Plus. You can think of it as the operating system.  SanDisk actively and periodically updates the capabilities, functionality, and reliability of the Firmware.  For an optimal experience with your Clip Sport Plus, SanDisk recommends that you update your Firmware with each new release.  It’s fast, easy, and free!

SanDisk has released firmware version 2.02 for the SanDisk Clip Sport Plus. Download links and the release notes are available below.

SanDisk Clip Sport Plus Firmware 2.02 Download and Installation instructions

• Ensure your battery is > 50% full.
• Plug in your SanDisk Clip Sport Plus to your computer.
• Download and save the upgrade.hex file from the following link to a folder on your computer. - Click here to download


• Drag the file to the root directory of your SanDisk Clip Sport Plus


• Disconnect the SanDisk Clip Sport Plus and let the firmware update begin.
• Once it finishes doing its update, it will turn itself off.
• Turn the Clip Sport Plus on, Select your language and region preference
• Once it is back to the main menu, head to “Settings” >“System Settings”> “Info”, and verify the “Version” is now 2.02"

SanDisk Clip Sport Plus/Voice Release notes

This new firmware has various enhancements and bug fixes, including key fixes listed below. Upon completion of the firmware upgrade, the device will turn off; power on the device to complete the upgrade process.  If the device does not initiate or complete, press & hold the Power switch for 15 seconds to reset the device and then press and hold power button again for 1 second to restart

New changes since 1.10


Added Audible (.aax) support

Great to see that Audible support has been added!

Using the latest version posted above, I still get errors that my Audilbe file formats are not supported. Any advice? Older versions of the clip sport work just fine so I am mystified and frustrated that newer software would be incapable of playing these types of files.

All files are Audible Audio files (.aa). I manually downloaded the latest firmware update and verified it installed by checking my system settings. I did the same steps on (2) seperate devices with the same result.

Please help.

the clip sport plus only support AAX (Audible enhanced format). You will need to redownload the files in .aax format. 

AA / AAX (audible) (Clip Sport Plus/Voice Audible Enhanced Audio .aax) (Clip Sport/ Jam Format 4)