My 6T drive was working fine and then all of a sudden, I couldn’t see certain folders. So I ejected the hard drive and tried to reconnect and then it wouldn’t mount on the computer Mac Studio. Disk Utility recognizes it, but it won’t mount. I ran a First Aid and it said that failed. I tried to mount from Disk Utility and I get an error message. Has anyone had any experience with this? Can anyone give any insight?
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Hi @ArcticFox ,
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
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HELP!!! Did you find a solution? bought a SanDisk Professional 6TB G-Drive Project External HDD (Thunderbolt 3, USB 10Gbps, 7200RPM Ultrastar, Up to 250MB/s Read - SDPHG1H-006T-NBAAD) this morning. After plugging it in, I transferred my files off my desktop, created folders, and unplugged it multiple times to ensure the files were accessible. I even connected my iPhone to the drive and was able to view the folders using the browse feature. Everything seemed fine, so I triple-checked to confirm it was mounted on my desktop and all appeared normal. I then deleted all the files and moved on. However, when I went back to the drive just now to save images from a recent event, it won’t mount. I haven’t delivered those images yet, and now I’m freaking out.
@dsetienne2004 HDD (Hard Drive) forums are located at https://community.wd.com
SanDisk is SSD and Flash only focum.
I found a solution! I connected it to my iPad and somehow it mounted and I transferred all my files immediately to dropbox. This was thr worst experience EVER!
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