Renaming Issues- Portable SSD

I’m trying to rename the drive and getting the error message “Try using a name with fewer characters or with no punctuation marks.” my other hard drives allowed me to name them with the name ‘DWS External Hard Drive’ without any issues. Normally this would not bother me but I have some adobe programs that point all the links to this path name and without it being the same it is going to create days of work relinking everything.

Any help in being able to make this work would be helpful.

Hi @simonmlowe

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting: