Removable Disk Message

Hello,

When I plug in my SanDisk Ultrabackup into any of my USB ports it says in Windows Explorer that it is a removable disk and when I click on it it says “Please insert a disk into Drive H”.  I know the USB ports work since other Flash Drives work in them.

I am using Windows XP

Can anyone help? Thank you

Looks like a non working flash drive. Contact the tech support if its still under the warranty.