Dir Sir,
Four monthsago I bought an externa WD Disk, I used it for about four months and this Friday (3/4/2020) has suddenly corrupted. I have connected it to more than five computers without exaggeration. Computers recognize the existence of the disk, but the only option they allow me to run is to remove the disk from the computer.
The store from which I bought it, informed me that, they do not have the technology to suggest me a program to recover my data from the disk or to resolve the problem and they suggested to me to contact the supplier but they don’t tell who the supplier is. Thats why i am writting to you.
Can you please help me online to have a solution in this problem? I have very important documents in this disk, related to work and is very urgent recover them.
Thank you in advance
WD are not responsible for data loss whether the drive is within it’s warranty period for replacement or not.
The only support WD will give you for data recovery is their list of approved Data Recovery Services.
Advice for the future: Very important documents for work or private use should always be backed up on another hard drive in case of hard drive failure.
Yes, i agree with joeysmyth. Any Storage device company is not responsible for lost data recovery. However, there many free data recovery tools available which you can try to recover your lost files. Recuva, Stellar Free data recovery, PhotoRec, are some example of best free data recovery tools.
The WD external hard drive data recovery can be finished more easily than you thought it should be.
The best and the cheapest way to recover data from a corrupted hard drive is by using reliable data recovery software. There are many data recovery software options easily available online which helps the user to recover their lost or deleted data. However, I personally recommend you to try Stellar Data Recovery Professional Software as it is one of the most advanced and easy to use data recovery software that enables the user to recover their lost or deleted data from corrupted or accidentally formatted drives or even from lost partitions of the drive.
You can check the video below:
Hope it will help.
Yes Its LATE BUT I WANT TO SHARE THOUGHTS
To recover data from a 2TB external WD disk, you have a few options. First, you can attempt a manual recovery by connecting the drive to a computer and using built-in tools like Windows’ Disk Management or macOS’ Disk Utility to check for errors or restore lost partitions. However, these methods may not always work, especially if the data is severely corrupted or deleted. In such cases, a more reliable solution is to use specialized software like the BLR Data Recovery Tool. This tool is designed to recover data from external hard drives, including WD disks, regardless of whether the data was accidentally deleted, lost due to a formatting error, or caused by a disk failure. It offers an easy-to-use interface and powerful scanning capabilities to recover your files without technical expertise.
To recover your files from the corrupted WD external drive, start by checking Disk Management to see if the drive shows up and try fixing any issues. You should also try using a different USB port or cable, as the problem could be with the connection. Running CHKDSK through Command Prompt (chkdsk X: /f) can help fix any errors on the drive. If that doesn’t work, use data recovery software like Stellar Data Recovery, EaseUS, or Recuva to try and recover your files.
Your external hard drive’s file system structure is corrupted or locked, preventing the operating system from mounting the partition. You will see “Read-only” or “Safely Remove”. As long as your external hard drive hasn’t been physically damaged or made any unusual noises, the data recovery success rate is very high. Remember: If your computer prompts “Formatting is required before use,” be sure to click “Decline.” Also, do not attempt to save any new files to the hard drive.
If you are using a Windows computer:
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Right-click the “Start” logo in the lower left corner of the desktop and select Disk Management.
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Locate your WD hard drive in the list below and observe its status (e.g., RAW, NTFS, or unallocated).
Scenario 1: If the drive letter is displayed (e.g., G drive), press Win + R, type cmd and press Enter. In the black window, type the repair command: chkdsk G: /f (Note: replace G: with your hard drive’s actual drive letter), and then press Enter. The system will automatically attempt to repair the file system error.
Scenario 2: If the partition is displayed as RAW, CHKDSK cannot repair it. You will need to use specialized data recovery software to recover the important files first. Then, in Disk Management, convert the RAW partition to the correct format.
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Right-click the RAW partition and select Format.
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In the pop-up window, select NTFS from the “File System” drop-down menu.
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Check “Perform a quick format”.
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Click OK.
Also read this troubleshooting guide: Quickly Fix WD External Hard Drive Not Recognized in Windows 10/11