Radio Stopped Working

The radio on my Sansa Clip+ quit working.  Have tried reset and upgraded firmware.  Everything else works fine but the radio has no sound at all.

Thanks in advance.

Are your Radio Options on the Clip (under Settings) correctly set?

If that doesn’t work, I would telephone SanDisk Customer Service about this–you might need a warranty replacement (which SanDisk is good about).  In the U.S.:  1-866-SANDISK (726-3475).  And other SanDisk contact information:  http://www.sandisk.com/sandisk-support/contact-us

It might be a simple problem: check the display to see if the FM is not muted.  Try tapping the play button while your station is displayed.  Let us know if audio resumes.  Otherwise, it may be a hardware problem.

Bob  :smileyvery-happy:

I will contact them.  The settings appear to be fine and it is not muted.  Thanks.