Problems with running secure acces

I would appreciate if someone could tell me how to fix an error on my SanDisk memory. I updated the software because the memory asked for it and ever since I get an error that says “entry Point Not Found” The procedure entry point dmAPP_isUnlockedVIDPID could not be located in the dynamic link library dmBackup.dll. whenever I want to open the Secure Acces. 

I am not a software expert or anything like that, so it would be great to have dummy explanation of how to fix this. Thank you very much!!

Remove the launcher from the flash drive ( RunSanDiskSecureAccess_win.exe)
Download the software from following link and save/copy the file to the flash drive:
Open the flash drive, doubleclick “RunSanDiskSecureAccess_Win.exe” and the software should ask for you password

Enter the old password and you should be able to access the files :wink: