My wife recently bought a Clip Jam to listen to audiobooks on. She has been having a problem with the end of the books–the device does not play the last 4-5 minutes of the last chapter of a book. IOW, it ends early. She has to then go to her desktop PC and listen to the end of the book there (thereby proving it is not a problem with the files themselves). She says this happens on both Audible audiobooks and audiobooks she has in MP3 format.
Does anyone have any idea what might be going on and how I can help her resolve it?