Hello,
I recently was given a refurbished Clip+, with the latest firmware, AFAIK (01.02.15). I am using a Macbook Pro w/ Snow Leopard (10.6.7), and have been having an annoying problem with copying music files.
I apologize for the long post, but I want to be sure I am clear with the issues that I am having, as I haven’t seen these mentioned here, unless I missed something in my searching.
Problem:
Single album folder copying results in multiple, oddly named albums each containing a portion of the original album’s songs
Details:
When I copy a music folder - ex: MYMACMUSICDIR/Led Zeppelin - III to the Clip+ /MUSIC directory, eject the player and look for the album using ‘Artists’, I see that often a single album from my laptop will be split across multiple ‘albums’ on the player, and across multiple ‘artists’ as well.
The separate ‘albums’ contain portions of the original album. Using the above example, when I copy my ‘Led Zeppelin - III’ folder to the Clip+,
What I EXPECT TO SEE - original mac ‘Led Zeppelin III’ album folder:
01 - Led Zeppelin - Immigrant Song.mp3
02 - Led Zeppelin - Friends.mp3
03 - Led Zeppelin - Celebration Day.mp3
04 - Led Zeppelin - Since I’ve Been Loving You.mp3
05 - Led Zeppelin - Out On The Tiles.mp3
06 - Led Zeppelin - Gallows Pole.mp3
07 - Led Zeppelin - Tangerine.mp3
08 - Led Zeppelin - That’s The Way.mp3
09 - Led Zeppelin - Bron-Y-Aur Stomp.mp3
010 - Led Zeppelin - Hats Off To (Roy) Harper.mp3
What I DO SEE - results under Clip+ ‘Albums’ listing, the following albums and songs:
‘Led Zeppelin III’
03 - Led Zeppelin - Celebration Day.mp3
05 - Led Zeppelin - Out On The Tiles.mp3
06 - Led Zeppelin - Gallows Pole.mp3
‘Led Zeppelin III|[’
04 - Led Zeppelin - Since I’ve Been Loving You.mp30
10 - Led Zeppelin - Hats Off To (Roy) Harper.mp3
‘Led Zeppelin III|[’ (same corrupted title as above)
02 - Led Zeppelin - Friends.mp3
‘Led Zeppelin IIIdniwH’
07 - Led Zeppelin - Tangerine.mp3
08 - Led Zeppelin - That’s The Way.mp3
09 - Led Zeppelin - Bron-Y-Aur Stomp.mp3
For other source albums, sometimes the multiple ‘album’ directories are alsolisted among multiple ‘Artist’ entries, also with often corrupted names:
‘Led Zeppelin ~| [’<- not ‘Led Zeppelin’’
‘Led Zeppelin4’
‘Muse6| [ 10p/40’<- not ‘Muse’’
‘PortisheadO| [.’ <- not ‘Portishead’
First let me state that I have checked the following common OSX issues:
-My files are .mp3 (converted from iTunes .m4a), not AAC/m4a and play fine on my laptop and when selected on the Clip+.
-Not all copied albums have this problem, I’d say >3/4 do.
-Clip+ is in MSC mode-When I look at the folders in the Clip+ under OSX Finder, OR open a terminal and look at the mounted volume, all folders are normal.
-This seems to be a separate issue from the OSX ‘._’ duplicate files people are seeing
I’m thinking that it’s something wrong with the way the Sansa firmware generates Artist/Album lists - perhaps corrupted tags in the converted .mp3 file, resulting in different ‘artist’ and ‘album’ tag text from files ripped from the same album. Certain characters ‘[’, ‘|’ and numbers 4,8,0 seem to appear much more frequently.
When I view my music on the Clip+ by ‘Folders’, everything appears fine.
So while useable, this makes it harder to generate playlists, or listen to only albums of the same artist, etc.
I’ve tried formatting the Sansa, restoring factory settings, re-converting m4a->mp3 files, still get the same issues.
Has anyone else had this problem, and found a way to get around it (without re-ripping all of my music again)?
Kevin