Portable Drive Not Turning on

WD External and Portable SSD External SSD for Windows
1

Went to plug my drive in yesterday and nothing. No motor, no light. SUPER PISSED.

I take very good care of my drives. This is my first WD and think it will be my last. 

Are there any tricks to this or should I just take it in to someone?

(Already tried 3 different power plugs and cords…the problem is defiently the drive)

Thanks

2

Hi and welcome to the WD community.

When you connected the Power adapter was it connected to a power surge protector o directly to the wall outlet? sometimes connecting the drive directly to the wall makes a difference. Also make sure the power adapters have the same specifications ad the original power adapter.

1 Like
3

Thanks for your reply.

Unfortunately still no power.