Podcast playback randomly speeds up

Just purchased a clip sport plus and had no problem getting files onto it or starting them up, but a few minutes after starting a file the playback suddenly speeds up. Pausing and restarting fixes it, but only for a few more minutes and then it happens again.

I’ve tried multiple files, as well as playing the files through both the Podcast and Folders interfaces with no difference.

As the sped up files are unintelligible and I got this specifically for when my hands aren’t free, it’s basically unusable. Any suggestions on how to get the speeding up to stop?

Hi @belisama,

Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:
https://kb.sandisk.com/app/ask