I have a vault originally created on a PC with SecureAccess 2.0. I’m trying to access the files on a MAC running 10.15.7.
I’ve downloaded SecureAccess 2.0 for MAC but it says it won’t run on this version of Mac OS and to contact the developer for an upgrade. But the upgrade is SecureAccess 3.0 which won’t directly open a 2.0 vault.
Can anyone suggest a path forwards?
Thanks
Hi @TMO_KPS,
Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:
https://kb.sandisk.com/app/ask
Good idea, let me give that a try
Thanks!