No access to my passport wireless pro dashboard.

I can see and access the drive in network in both 2.4 and 5 Ghz.

I can access the drive via usb and see the files.

But I can’t access the dashboard

Both HD and wi-fi led is on.

I’ve tried on my iphone via my cloud, I can see the drive but when I press the drive to connect dashboard the cloud icon just activates and I come no further.

If I try on my mac on http://mypassport.local, again I come no further.

If I press properties I can see the drive’s IP address, but it says waiting at firmware version.

I’ve tried to install latest firmware (MyPassportWireless_1.07.02) via SD card but I don’t know if I succeed in that.