New Sansa Clip + shuts off after a few minutes of audiobook play. . .

SanDisk MP3 players Sansa® Clip | Sansa® Clip+
#1

Hi,

I was wondering if anyone could help me.  Have been enjoying my new Sansa Clip + for the last couple of weeks.  Just been using the radio function - finally figured out how to load an audiobook cd onto the player.  The player is recognized on my computer, and the audio tracks are in the player just fine.  When I start the audio book, the player shuts down after about three minutes of play.  I need to do a soft reset before it will turn on again.  This happens every time I try to play the audio book.  I have not loaded any songs on the player as of yet, and was wondering if this problem was from something that I did wrong, or if I just have a faulty player.  This is my first mp3 player, so I am new at this. :-)  The radio, and the pre-loaded songs work fine.  I have contacted customer service, but have had no reply.  Thought I’d try the forum before I give them a call.

Hope someone can help,

El

#2

How did you RIP your audio CDs and in what file format?

#3

I copied and pasted the files to my computer directly from my audio cd, then put them on the player.  The file extension for the tracks is .wav.  I am using ubuntu linux/rythmbox.

#4

Can you convert one chapter of your book to mp3 or WMA format and see if you will get the same issue?

#5

You need to use ripping software and rip the files to mp3 or wma. The Clip+ probably doesn’t even support .wav files.

#6

Thanks so much!  I will try converting the files after I find some software that will work with ubuntu.

I really appreciate the help.

El

#7

Let us know if it works.

#8

JK98 wrote:
You need to use ripping software and rip the files to mp3 or wma. The Clip+ probably doesn’t even support .wav files.

Although I don’t play wav files, the Clip+ User Manual says that the player supports wav files. 

#9

Miikerman wrote:

JK98 wrote:
You need to use ripping software and rip the files to mp3 or wma. The Clip+ probably doesn’t even support .wav files.

 

Although I don’t play wav files, the Clip+ User Manual says that the player supports wav files. 

While .wav is a supported file format, as that’s the format the player creates when recording voice and/or radio, that is still a low bit-rate type of file. I believe I’ve read here before that attempting to use full-blown WAV files will choke the devices; just too much digital data to decypher all at once. For those wanting CD quality there’s FLAC format which works very nicely.

#10

I certainly wouldn’t recommend that one keep files in wav format, on a portable player:  too much ill-spent space. 

#11

Update:  I was able to convert the .wav files to .ogg files with sound juicer.  Somehow I should be able to convert to mp3, but right now the .ogg files are working.  Thanks so much!  And yes, the .wav files take up much more space.  I have the 2G Clip +, and one cd filled the clip+ using the .wav files.  With the .ogg files, I was able to put all the cd’s on my player, and still have room.  Of course, then I had six #1 tracks, six #2 tracks. . .but right now I’m happy that it works and I’ll just load one cd at a time till I figure out how to get the whole book to play in order. lol.

Thanks a bunch for all the help!

#12

There’s a few suggestions in the following thread for how to keep the tracks manageable when ripping multiple CDs:

http://forums.sandisk.com/sansa/board/message?board.id=clip&message.id=23898#M23898

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