New Sansa Clip + shuts off after a few minutes of audiobook play. . .

Hi,

I was wondering if anyone could help me.  Have been enjoying my new Sansa Clip + for the last couple of weeks.  Just been using the radio function - finally figured out how to load an audiobook cd onto the player.  The player is recognized on my computer, and the audio tracks are in the player just fine.  When I start the audio book, the player shuts down after about three minutes of play.  I need to do a soft reset before it will turn on again.  This happens every time I try to play the audio book.  I have not loaded any songs on the player as of yet, and was wondering if this problem was from something that I did wrong, or if I just have a faulty player.  This is my first mp3 player, so I am new at this. :-)  The radio, and the pre-loaded songs work fine.  I have contacted customer service, but have had no reply.  Thought I’d try the forum before I give them a call.

Hope someone can help,

El

How did you RIP your audio CDs and in what file format?

I copied and pasted the files to my computer directly from my audio cd, then put them on the player.  The file extension for the tracks is .wav.  I am using ubuntu linux/rythmbox.

Can you convert one chapter of your book to mp3 or WMA format and see if you will get the same issue?

You need to use ripping software and rip the files to mp3 or wma. The Clip+ probably doesn’t even support .wav files.

Thanks so much!  I will try converting the files after I find some software that will work with ubuntu.

I really appreciate the help.

El

Let us know if it works.

JK98 wrote:
You need to use ripping software and rip the files to mp3 or wma. The Clip+ probably doesn’t even support .wav files.

Although I don’t play wav files, the Clip+ User Manual says that the player supports wav files. 

Miikerman wrote:


JK98 wrote:
You need to use ripping software and rip the files to mp3 or wma. The Clip+ probably doesn’t even support .wav files.


 

Although I don’t play wav files, the Clip+ User Manual says that the player supports wav files. 

While .wav is a supported file format, as that’s the format the player creates when recording voice and/or radio, that is still a low bit-rate type of file. I believe I’ve read here before that attempting to use full-blown WAV files will choke the devices; just too much digital data to decypher all at once. For those wanting CD quality there’s FLAC format which works very nicely.

I certainly wouldn’t recommend that one keep files in wav format, on a portable player:  too much ill-spent space. 

Update:  I was able to convert the .wav files to .ogg files with sound juicer.  Somehow I should be able to convert to mp3, but right now the .ogg files are working.  Thanks so much!  And yes, the .wav files take up much more space.  I have the 2G Clip +, and one cd filled the clip+ using the .wav files.  With the .ogg files, I was able to put all the cd’s on my player, and still have room.  Of course, then I had six #1 tracks, six #2 tracks. . .but right now I’m happy that it works and I’ll just load one cd at a time till I figure out how to get the whole book to play in order. lol.

Thanks a bunch for all the help!

There’s a few suggestions in the following thread for how to keep the tracks manageable when ripping multiple CDs:

http://forums.sandisk.com/sansa/board/message?board.id=clip&message.id=23898#M23898