Need software to update my sansa


I just reformatted my computer, but I no longer have the disk that has the software for updating my Sansa e280v2 with songs/video.

Where can I redownload this software?  I tried downloading the Sansa Updater but without the original software my computer doesn’t recognize the mp3 player in my computer.

Please help!!!

There is no Sansa-specific software. The only things on the disc is the Sansa Updater & Sansa Media Converter.

Try switching your player to MSC mode & see if your newly-formatted computer will recognize it. If it won’t connect in MTP mode, then you may be missing some drivers that are part & parcel of Windows Media Player. Try downloading or re-installing WMP 11.