My WD Element 1 Tera having file transfer speed problem & connecting problems

WD External and Portable SSD Portable SSD
1

Hello everyone,

my WD Element 1 tera is acting wierd. when i connect it on my laptop the led light keeps on blinking. after 5-6 minutes autoplay menu appears and the device gets connected. i can see all the files r there. but when ii try to copy the files the transfer speed is like 17-20 kb per sec…it doesn’t go more than 120 kb per second. it takes ages to copy even a 700 mb movie file to my laptop.

can u guys tell me what’s wrong? and how to solve it?

i’ll be forever greatful if u guys can give me a solution. coz all my photographs and mp3 and videos r on that drive.please help.

looking forward

P.S i tried on differ on different pc and laptops.same problem occurs.

regards 

Samir

2

Hello,

  • Have you try using a different USB cable?

  • Try writing zeroes to your drive with the WD DLG tool, this could solve the problem.

  • The tool is available for download at the Western Digital website.

3

If i use write zero, all of my data in the passport will be erased?