My Passport USB 3.0 disconnects/reconnects/disconnects...etc

WD External and Portable SSD Portable SSD
1

I posted a query earlier and there seems to be others with the same issue.

Running Windows 7 Home Premium 32 bit fully updated

USB 3.0 card attached to PCIe x1 slot- drivers up to date

Drive works fine on USB 2.0 connection

Drive is visible in Explorer

USB 3.0 shuts down randomly and then reconnects. Asks me if I want to scan and fix errors and then shuts down and reconnects again. Will tell me I have to re-format the drive. If I try to transfer a file, it starts off at blazing speed for a few seconds then disconnects.

Could it be an issue drawing power from the MoBo? It has a 4 pin connector.  There doesn’t seem to be a way in device manager to adjust any power settlings. 

Suggestions appreciated. Thanks.

2

Look in power management then in advanced power management and in disk management in the drive properties. Maybe there is something in one of those.

Joe

3

Hi Joe

Thanks very much for the suggestion. I checked a number of options under power management. I though I had solved the problem, but it re-occurred today. 

I will keep scanning the posts for possible solutions.