My Passport may be borken

my western digital “my passport” 500gb portable hard drive no longer function when plug into the computer, the lights shows but then there is a spinning sound followed by a few clicks, but nothing shows on “my computer” or auto play.

I dropped it on the floor about 2-3ft from it but when I plugged it in I everything was still fully functional and I could be able to transfer, save, etc just fine. It was when I decided about an hour later to run disc check, about 15-25 minutes in I forgot a bout it and accidently turn off my computer, and now every time I try to plug it in it does not not work at all.

Anybody have any idea how to fix it? or is it pretty much done for?

Plus I only had it for less then 3 months.

If the drive fell 2-3 feet it is most likely with something damaged inside, they are sensitive to falls. Try a power booster cable (Those USB cables that look like the letter “Y”) and see if it can force the drive to bypass the clicking (A sign that it’s lacking power or stuck), if it does not work with the booster, then… Well… :neutral_face:

Good luck!

same thing happen to me. I got mine about three years ago with no warrenty is there a way i could fix this myself?