My passport is not mounting

WD External and Portable SSD Portable SSD
1

Hi everyone,

my 1TB passport just stopped mounting for no reason. Every time i connect it to my laptop, it spins up and lights go on as usual, but it never mounts. I looked around on the forum and found few similar problems, but just wanted to add that I do not see the drive in device manager. Plus I tried this hard drive on other computer and all of the USB ports.

I got my exams coming up and all my notes are on there. I would be forever grateful if anyone can help.

thanks,

Ramzes

2

your drive most likely has bad sectors that preventing it from loading up. pm sent

1 Like
3

I will try to do that HDDRS thanks.

4

Hi HDDRS and Ramzes,

Could either of you please post the solution here or pm please? I’m in the same boat and would really appreciate the help!

5

I have that same issue.  Could you share the fix with me as well.  Thank you.