I have backed up all files from one laptop and now wish to download some of these files onto another laptop. Plugged the Passport into second laptop but I am unable to see the actual files on it. I have loaded to WD Apps for Windows and still can’t see the directory. Am I missing some software?
Hi @JohnMGRV8,
We request check files in previous device.
Please refer below link to check drive health : How to Install and Use WD Security and WD Drive Utilities Features
