i week ago i was working in my computer and my wd my passport external was connected in my lap top and it was working fine but suddenly i woke up to go out of my room at that time mistakenly the external hard drive fall down since then i’m trying to connect that on lap top it can connect i can see the i cone but i can’t open it and it can’t be seen on my computer i don 't know how to solve this problem.please do help me.
Thanks