My Passport 500 GB for Mac is unrecognised for both Mac and PC

WD External and Portable SSD Portable SSD
1

My Passport is unrecognised. Sometimes it connects, it says to “eject” or to ignore" but either option only allows it to appear for a few seconds on Disk Drill but with no success to recover data files. The drive appears always on System Information under USB.

Someone Help.

Thanks in advance.

Ndilokelwa Luis

2

Hello,

Try a different USB cable to see if this helps with this issue, also try on a different computer.

3

I have a different My Passport drive which works fine on both my Mac and my PC. My two cables (one from each drive) work fine for this drive.

I already tried the two cables on both Mac and Pc with the faulty drive and nothing.

Help!

4

My Passport Ultra 500 GB is not recognized for pc

Please Help Me …

Many things inside !!!