My pasport ultra 4TB is starting to become slow when i try to open either folder and program

WD External and Portable SSD Portable SSD
1

My pasport ultra is starting become slow. When i open a folder or a program, it suddenly become really slow. I don’t know what cause it. Because it never get any physical damage. Is there any solving in this problem?

2

Hi nixonay09,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.