my clip wont come on and wont charge

MP3 players Sansa Clip | Clip+
22

I had the same problem and now after I got it to reset and the battery charging screen. The reset thing really worked nicely. That’s the only thing I can do! It shows it charging but nothing else works! Help! This is my granddaughter’s and I’m afraid I’ve ruined it!

I’ve tried pushing every button. Is there a way to re-format?

thanks

23

You mention that “nothing else works”.  If we can expand on that, we might have a happy granddaughter.

What is the Clip doing?  Can you navigate about through the menus?  If you press the home key in the upper right, you should be able to get to the main menu logos: Music, Settings, Voice, FM Radio, and Rhapsody Channels if you have the service.

If you click on the center button from the Music icon, you should get Play All, Artists, Albums, Songs, Genres… can you select any songs?

Let me know just what is or isn’t happening, and we can go from there.

Incidentally, if you wish to format the device and reload new music, this is available on the Clip via Settings > Format > Yes.  Don’t forget, this will erase all of the music on the player.

Bob  :smileyvery-happy:

Message Edited by neutron_bob on 05-23-2009 06:34 AM

24

i have the same problem
mine is a four gb one,

it got stuck and turned of when i connected it to my pc
i tried the reset options several times
still doesnt seems to work

now its simply get heated up when i connect to pc
and my pc doesnt seem to recogonise it

can any one please help me with this
i dnt hav gt money to replace it

so is there any othr way

thnx in advance

25

im facing the same problem u have faced,did ur player turn on again???wht did u do

26

im having the same problem that u faced wit ur player.did ur player turned on again?wht did u do??/

27

You are my new best friend!!! Holding down the center button while plugging in the mini usb to usb cable worked! but I did not have to put the hold on(actually I forgot) However holding the on button for 15 seconds did nothing.

-thanx a bunch

Mirrorkilla

28

Hello people, my sansa clip 4gig white isn’t working proberly, it turns on while plug into usb or wall charger but once unplug the device doesn’t turn on, ive tried holding the power button up and ive tried holding the center button down with and without the hold button, this clip is still not working, still shows the same signs, i have also tried using 2 different computer with different usb plugs along with the wall charger and nothing gets the battery to stay inside, its just a port device now lol, please help i really like this mp3 player.

29

I don’t think there is a white sansa clip.  Are you sure you bought a genuine device?

30

DoubleX wrote:
Hello people, my sansa clip 4gig white isn’t working proberly, it turns on while plug into usb or wall charger but once unplug the device doesn’t turn on, ive tried holding the power button up and ive tried holding the center button down with and without the hold button, this clip is still not working, still shows the same signs, i have also tried using 2 different computer with different usb plugs along with the wall charger and nothing gets the battery to stay inside, its just a port device now lol, please help i really like this mp3 player.

I don’t want to be a ‘Negative Nellie’, but this sort of sounds like a disconnected battery lead inside. A lot of the older (original) Clips had this problem.

31

i really wanna get this thing to work, i would, like the other guy, eat wood if it takes to get it working :\

32

Ok… I left my clip playing all night and now the battery is dead.  When I plug it in it is not recognized and doesnt charge.  It doesnt have enough juice in it to turn on long enough to do anything.  Does anyone have any ideas?

34

i can take pics if that helps, wether i charge with ac or usb the battery still can’t be used alone.

plus it gets hot when charging for about 20mins

37

No unfortunitely I dont

39

Yes I have done that for the past couple nights.  I put in a request to Sansa tech support for any ideas but havent heard back yet.