In the Clip menu, look for files listed as “unknown” and play a few to see if they’re your “missing” tracks. If you find your songs there, it’s a tagging problem. Sansa players don’t organize your tracks by folder/filename (unless you have a Fuze with the latest firmware that enables folder navigation), they organize by ID3 tags. To correct the tags so the Clip will show your tracks where you expect them to be, use a program like MP3Tag.
If you rip your own tracks from CDs, the ripping software should fill in the tags automatically if you have an active internet connection running.
Message Edited by gwk1967 on 06-17-2009 03:58 PM