Memory Zone - Files only accesible via app.

I’m on my last straw, so hopefully someone can be of assistance.

I used the memory zone app on my LG G3 to move my files from my internal memory to my SD card as the lovely app advertises.

It seemingly worked, but now the only way I can access those files is via the Sandisk app.

I spoke with Live support, who was very rude and told me to resolve my issue here.

Does anyone have any suggestions?

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Having same issue!! Can’t do anything…can’t even trasfer or back up files on my laptop…

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