I just bought a Sansa Fuse 4 gigabyte model. I upgraded the firmware from 2.01.17 to 2.02.26.
My PC has QuickTime 7.6, Windows Media Player 11 and the current version of iTunes. The PC also has Real Player installed.
Both Rambo and Journey to the Center of the Earth came with digital copies. I validated them and the digital copies were transfered to my PC. They are in wmv format. Sansa Media Converter is installed and recognizes my Sansa player. My problem is that Media Converter will not convert the wmv files. When I click on Add Media, it tries to load the file and then displays the following message:
“The file c:\Documant and Settings\Craig\My Documents\My Videos\RAMBO_PORT_EN.wmv cannot be imported, please install the corect codec first. If the files can playback on your computer, probably Sansa Media Convert does not support this format, or the file is corrupted.”
It does this for both the full version of the wmv files and well as the portable (PORT) versions for both videos. The videos play fine on my PC, so they are not corrupted.
Am I missing something? Why won’t these video files convert?