Locked up

Hi everyone.

I have a Sansa Clip. I uppluged it from my laptop today and it’s locked up. On the display screen it says “connected”. It won’t shut off or anything. Any suggestions or help would be greatly appriciated.



Try resetting:  on/hold switch pushed up for 15-30 seconds.  Or if that doesn’t work, try reconnecting to your computer, possibly in MSC mode thru the hold switch on and then pressing the center button down as you connect.