I need some help

Hey People,

                     I need some help.

I am using a Sansa Clip. and when since last few days when ever i start it nothing happens it shows refresh database and the than gets stuck i tried to reset it by holding the power slide up for 20 secs but nothing happned and also my desktop is not detecting it and one last thing please don’t tell me to put paper clip in the hole boz thats a microphone :-).

Pleas reply :-).