I need some help

Hey People,

                     I need some help.

I am using a Sansa Clip. and when since last few days when ever i start it nothing happens it shows refresh database and the than gets stuck i tried to reset it by holding the power slide up for 20 secs but nothing happned and also my desktop is not detecting it and one last thing please don’t tell me to put paper clip in the hole boz thats a microphone :-).

Pleas reply :-).

Can you connect to your desktop by holding the player’s center button down while connecting (and if it’s the original Clip, first put the player into hold via the on/hold switch so that the orange shows)?  And then try reformatting via your computer (note:  this will erase the user content on the player–transfer what you might want to keep to your computer first).