Key Locked, System Shutdown error

SanDisk MP3 players All other MP3 players
1

Just bought an E260, took it out of the package and plugged it into the PC to charge. The Blue disc lit up, but then after the Sandisk logo appeared, it said “Key Locked, System Shutdown”. So I moved the switch to the unlocked position and I’m still getting the error. I searched the datatbase and did not find this issue that wasn’t resolved by moving the switch.

Is my player defective? If so, I can return it for another one…or is it simply something i’m not doing right?

Thanks,

Steve

2

Move the Hold key back and forth. That error means the hold key is on. If it won’t unlock, take it back–the hold switch is broken.

3

I tried moving it back and forth and no fix. Guess i’ll send it back for another…

Thanks,

Steve