Just Bought a New Sansa Clip + - Can't Download Firemware


When I try downloading the latest firemware for my sansa clip + I just get 1 video file w no firemware


I followed the link to the latest  firemware…


Did you use the link here? use the link marked

Manual Firmware update

Firmware Download for All Regions

yes i did

I’m getting a file thats 13 mb in size

but it’s a VLC MEDIA FILE

how will that help me?

I’m guessing you mistakenly set VLC to open ZIP files. Use a program like 7zip or winrar to open the file instead of VLC.


Update using the Sansa Firmware Updater

For Sansa Firmware Updater - Click here to download 

Manual Firmware Update (Download and Instructions)

Manual Firmware Update (All Regions) - Click here to download

All languages are now in one firmware version. After firmware update you will need to select your Language and Region preference.

• Remove any external card from the Clip Zip before performing firmware update

• Ensure your battery is > 50% full. 

• Plug in your Sansa Clip Zip to your computer. 

• Extract the  clpza.bin  file from the .zip file you just downloaded into a folder on your computer.

• Once extracted, drag the file to the root directory of your Sansa Clip Zip. 

• Disconnect the Sansa Clip Zip and let the firmware update begin. 

• Once it finally finishes doing its update, it will turn itself off. 

• Turn the Clip Zip on, Select your language and region preference 

• Once its back to the main menu, head to “Settings” >“System Settings”> “Info”, and verify the “Version” is now 01.01.17"x".