I recently transferred over some of my video work onto my iXPAND drive so I can have my portfolio wherever I go. I tried watching prores 422 video that I colored on da vinci and it lags out when it plays on the iphone app. Any ideas why?
The video lags out when it cuts fast and can’t keep up after that. It happens on every other video as well. Transferring video work onto the drive is finicky and I’m disappointed it doesn’t work that well, otherwise it’d be perfect
Hi @hoekiko,
Have you opened a Support Case? If not opened, for more information, please contact the SD Technical Support team for best assistance and troubleshooting:
https://kb.sandisk.com/app/ask
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