This is a new purchase and I copied some photos from my iPhone to the flash drive. When I put the flash drive into my computer usb port it pops up as the e: drive not having permission to access. Thank you in advance for any help you can give me!
Hi @Jeannine,
Please follow a link to check steps copy files from your iPhone or iPad to the iXpand USB 3.0: Copy files from your iPhone or iPad to the iXpand USB 3.0
If the issue persist, please contact the SD Technical Support team for best assistance and troubleshooting:
https://kb.sandisk.com/app/ask/
